Supercharge Your Collections
Credit Rating & Risk-Based Pricing Webinar Debt Collection Course: Supercharge Your Collections Leveraging Credit Infrastructure & Skill Sets for Optimal Collections Date: 5th to 9th April 2021. Days: 5 Venue: Sarova Whitesands Mombasa What the training will cover Early warning signs of NPLs; Debt collection scorecards; How to overcome excuses – any excuse – for non-payment or delay; Collection techniques during COVID-19; How to write debt collection scripts; Mastering telephone collection techniques; CRB solutions for monitoring and collections prioritization; Compliance requirements for financial institutions under CRB Regulations, 2020; Debt collection ethical practices; How to improve the productivity of debt collection staff; Reporting …
Technical Assistant Position – 3 Posts
CIS Kenya is embarking on a six-month program aimed at ensuring that unregulated lenders meet strict criteria before joining the CIS mechanism. This will involve evaluating, among others, the quality of their data processing systems, their capacity to submit quality data to the CRBs, and their ability to address complaints raised by their customers regarding the accuracy of information submitted to the CRBs regarding them. This evaluation exercise will be supported by a few technical assistants. To find a detailed TOR Please follow this link. To apply please follow this link. …
MFI Capacity Assessment
CIS Kenya in determining the level of preparedness by various institutions conducted a capacity assessment on their ability to participate in the CIS mechanism. The MFI Assessment was financed by FSD Kenya which has been a keen partner to ensuring that the data submitted to the CRBs is reliable and credible in reaching credit decisions. To read the contents of the findings Read more… …
June 2020 Digest – Ushering a New Regulatory Regime
The Regulations have made Risk-Based Pricing mandatory for banks and other lenders to use a customer’s credit score when appraising a credit application and in determining the interest rate to charge. CIS Kenya and CARE Risk Solutions, India organised an interactive knowledge session on Internal Credit Rating and Risk Based Pricing on 19th May 2020. Across the world, people are being asked to stay at home and practice social distancing, to stop the spread of the COVID-19 virus. We will also feature an article on how on financial institutions can mitigate on NPLs. Download …
Lenders develop a Code of Conduct requiring Twenty Principles for sharing credit information
Lenders in Kenya have taken the bold and responsible step of putting their house in order to minimise unethical practices that have dented the credit information sharing (CIS) mechanism over the years. Following the challenge directed at them by the Central Bank of Kenya (CBK) and the public, lenders have developed an industry Code of Conduct that is closely aligned to the expectations of the consumers, regulators and international best practices. Development of the 20 Principles of an Effective CIS mechanism has been spearheaded by the Credit Information Sharing Association of Kenya (CIS Kenya) using its wide experience in CIS …
Draft Code of Conduct
Draft Code of conduct released in compliance to the CRB Regulation, 2020. To get a copy follow this link …
5th Africa CIS Conference Report
The 5th Africa CIS Conference provided a unique meeting point for Africa’s financial sector players to share emerging developments on Credit Information Sharing and related aspects. The 5th Africa CIS Conference was different, with a wider conversation into the synergies that the broader credit infrastructure provides in promoting a more inclusive credit market. Under the theme: “CREDIT INFRASTRUCTURE FOR SUSTAINABLE GROWTH: Entrenching Dynamic Assessment of Risk”, emphasis were placed on inter-relationships between 4 key elements and 4 enablers of an effective Credit Infrastructure. Download Report …
CRB Regulations 2020 offer more than ‘soft landing’ for COVID-19 disruptions
The CRB Regulations, 2020 gazetted by the Cabinet Secretary to the National Treasury on 8th April 2020 introduced major reforms aimed at strengthening the credit information sharing framework in Kenya. Most people will remember these Regulations mainly for four prominent things: suspension of negative listing for borrowers affected by the COVID-19 pandemic; withdrawal of Central Bank approval to some lenders previously allowed to share data; reprieve granted to first-time applicants for clearance certificates and borrowers who default on principal loans of less than Shs. 1,000. This affirmative action by Government has proved to be hugely popular among many stakeholders who …
Supercharge Your Collections
Credit Rating & Risk-Based Pricing Webinar Debt Collection Course: Supercharge Your Collections Leveraging Credit Infrastructure & Skill Sets for Optimal Collections Date: 5th to 9th April 2021. Days: 5 Venue: Sarova Whitesands Mombasa What the training will cover Early warning signs of NPLs; Debt collection scorecards; How to overcome excuses – any excuse – for non-payment or delay; Collection techniques during COVID-19; How to write debt collection scripts; Mastering telephone collection techniques; CRB solutions for monitoring and collections prioritization; Compliance requirements for financial institutions under CRB Regulations, 2020; Debt collection ethical practices; How to improve the productivity of debt collection staff; Reporting …
Technical Assistant Position – 3 Posts
CIS Kenya is embarking on a six-month program aimed at ensuring that unregulated lenders meet strict criteria before joining the CIS mechanism. This will involve evaluating, among others, the quality of their data processing systems, their capacity to submit quality data to the CRBs, and their ability to address complaints raised by their customers regarding the accuracy of information submitted to the CRBs regarding them. This evaluation exercise will be supported by a few technical assistants. To find a detailed TOR Please follow this link. To apply please follow this link. …
MFI Capacity Assessment
CIS Kenya in determining the level of preparedness by various institutions conducted a capacity assessment on their ability to participate in the CIS mechanism. The MFI Assessment was financed by FSD Kenya which has been a keen partner to ensuring that the data submitted to the CRBs is reliable and credible in reaching credit decisions. To read the contents of the findings Read more… …
June 2020 Digest – Ushering a New Regulatory Regime
The Regulations have made Risk-Based Pricing mandatory for banks and other lenders to use a customer’s credit score when appraising a credit application and in determining the interest rate to charge. CIS Kenya and CARE Risk Solutions, India organised an interactive knowledge session on Internal Credit Rating and Risk Based Pricing on 19th May 2020. Across the world, people are being asked to stay at home and practice social distancing, to stop the spread of the COVID-19 virus. We will also feature an article on how on financial institutions can mitigate on NPLs. Download …
Lenders develop a Code of Conduct requiring Twenty Principles for sharing credit information
Lenders in Kenya have taken the bold and responsible step of putting their house in order to minimise unethical practices that have dented the credit information sharing (CIS) mechanism over the years. Following the challenge directed at them by the Central Bank of Kenya (CBK) and the public, lenders have developed an industry Code of Conduct that is closely aligned to the expectations of the consumers, regulators and international best practices. Development of the 20 Principles of an Effective CIS mechanism has been spearheaded by the Credit Information Sharing Association of Kenya (CIS Kenya) using its wide experience in CIS …
Draft Code of Conduct
Draft Code of conduct released in compliance to the CRB Regulation, 2020. To get a copy follow this link …
5th Africa CIS Conference Report
The 5th Africa CIS Conference provided a unique meeting point for Africa’s financial sector players to share emerging developments on Credit Information Sharing and related aspects. The 5th Africa CIS Conference was different, with a wider conversation into the synergies that the broader credit infrastructure provides in promoting a more inclusive credit market. Under the theme: “CREDIT INFRASTRUCTURE FOR SUSTAINABLE GROWTH: Entrenching Dynamic Assessment of Risk”, emphasis were placed on inter-relationships between 4 key elements and 4 enablers of an effective Credit Infrastructure. Download Report …
CRB Regulations 2020 offer more than ‘soft landing’ for COVID-19 disruptions
The CRB Regulations, 2020 gazetted by the Cabinet Secretary to the National Treasury on 8th April 2020 introduced major reforms aimed at strengthening the credit information sharing framework in Kenya. Most people will remember these Regulations mainly for four prominent things: suspension of negative listing for borrowers affected by the COVID-19 pandemic; withdrawal of Central Bank approval to some lenders previously allowed to share data; reprieve granted to first-time applicants for clearance certificates and borrowers who default on principal loans of less than Shs. 1,000. This affirmative action by Government has proved to be hugely popular among many stakeholders who …
Press Release
June 2020 Digest – Ushering a New Regulatory Regime
The Regulations have made Risk-Based Pricing mandatory for banks and other lenders to use a customer’s credit score when appraising a credit application and in determining the interest rate to charge. CIS Kenya and CARE Risk Solutions, India organised an interactive knowledge session on Internal Credit Rating and Risk Based Pricing on 19th May 2020. Across the world, people are being asked to stay at home and practice social distancing, to stop the spread of the COVID-19 virus. We will also feature an article on how on financial institutions can mitigate on NPLs. Download …
A New Era in CIS Digest
In this digest, we feature articles on the CIS Learning Centre, Daily Submission and a summary of Data Specification Template version 4, RegTech-a conversation we will hold at the 5th Regional CIS Conference 2020 and an opinion piece on Google’s advertising policy on short term loans. Read the digest here …
April 2019 Digest
In February 2019, the Government of announced the Launch of ‘Huduma Namba’ a National Integrated Identity Management System. The purpose of the portal is to be a master population register, applicable to all residents of Kenya: foreign and citizens, which enables one to be identified using a single reference number in order to access government services. Its registration was rolled out on a pilot basis in select counties across the nation… Read more …
Remarks by the Chairman of AKCP at AKCP’s 5 year Strategic Plan Launch
REMARKS BY MR. CHARLES RINGERA, CHAIRMAN OF THE ASSOCIATION OF KENYA CREDIT PROVIDERS (AKCP) AT THE LAUNCH OF AKCP’S 5-YEAR STRATEGIC PLAN ON 27TH OCTOBER 2014 AKCP Strategic Plan launch – Chairman’s Speech- Charles Ringera.pdf …
CBK Governor Speech at AKCP 5 Year Strategic Plan Launch
Remarks by Prof. Njunguna Ndung’u The Governor Central Bank of Kenya at AKCP 5 Year Strategic Plan Launch CBK Governor Speech – Launch of AKCP Strategic Plan-27th October 2014.pdf …
