“Co-Ownership” of Mobile Money Data: Building a Kenyan credit bureau for the digital age
By Rafe Mazer and Kate McKee, CGAP (www.cgap.org) for CIS Kenya Who owns the data generated by mobile money customers’ transactions? In January, 2016, Safaricom announced a new way for consumers to access statements for their mobile money accounts. With a simple enrollment via short code, you can now receive a detailed statement of all your M-Pesa activity each month or request a statement for the past 6 months. The benefits to customers of this new feature extend beyond its ease of use when compared to the Self-Care option at Safaricom.co.ke. Betty Mwangi, Director – Financial Services, Safaricom, described what …